Matthias Schroeder

Matthias Schroeder here! I help people and businesses solve their computer and network issues, and I'm seeking a server management position in Calgary, AB.

Matthias Schroeder is a Systems Administrator who has the following qualities and traits: Hardworker Fast and effective support/solution Communicative Teamplayer Always engaged in IT area Reliable (24/7/365 support)  For over 7 years, he has resolved hundreds, if not thousands, of computer (both hardware and software) and network-related issues personally and professionally. Matthias has resolved various technical cases and troubleshooting problems within half an hour on average, configured and maintained systems hardware at 30 electronics superstores and corporate offices throughout Western Canada, and was actively involved in implementing and maintaining data recovery processes to ensure that important records are backed-up and up-to-date. Matthias loves computers, working on servers, and troubleshooting hardware and software issues. Since he was young, Matthias Schroeder has been fascinated with technology and the unlimited potentials of using computers in improving people's lives and providing convenience... sure, it can be overwhelming sometimes because of how fast technology is changing but using it as an ally in our everyday lives is worth the time of learning and studying it. Here's a quick overview of his life... A German-Canadian, Matthias was born in Bamberg, Germany, moved to Canada when he was 10 and followed along his parents to California, US because of his dad's job. At a legal age, he went back to Canada, specifically to Calgary, AB, to finish a computer engineering degree. After graduating, Matthias worked for different companies and in each one of them, he would learn a thing or two and also had opportunities to travel and go to different parts of the world to help and educate clients in technical aspects. Always looking for ways of improving and advancing himself, Matthias reads books and studies technology even after school.  

Systems Administrator II at ITopia Corporation

June 2012 - Present | Calgary, AB

✦✦✦ Analyzes, logs, tracks and resolves complex software/hardware matters of significance pertaining to networking connectivity issues, printer, servers, and applications to ensure availability to all system users and performs necessary maintenance to support clients ✦✦✦ Coordinates hardware/software installations and upgrades to ensure work is properly performed in as requested by clients ✦✦✦ Coordinates and monitors troubleshooting to isolate and diagnose common system problems, as well as documents system events to ensure continuous functioning ✦✦✦ Maintains and administers computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations ✦✦✦ Operates master consoles to monitor the performance of computer systems.

Network Administrator at Visions Electronics

January 2010 - June 2012 | Calgary, AB

✦✦✦ Provided emergency after-hours support to internal customers and critical network systems, in addition to on-call services ✦✦✦ Setup and tested initial store openings and upgrades to the network ✦✦✦ Maintained, Troubleshoot and Monitored 500 Desktop Computers, 40+ FreeBSD based firewalls, mobile laptops, printers and blackberry devices ✦✦✦ Provided Active Directory administration to setup new logon IDs, handle changes and deletions ✦✦✦ Responded to and dealt with problems/issues associated with supporting users via VPN, Telephone and Email ✦✦✦ Installed, maintained and supported 40+ servers both virtual and physical, storage systems, desktop systems, network equipment, etc ✦✦✦ Setup and provided support for Storage Area Network (SAN) device

Network Administrator, Technician at CTech Consulting Group

January 2009 - January 2010 | Calgary, AB

✦✦✦ Analyzed and resolved end user software issues in a timely manner ✦✦✦ Managed and administered Windows servers and associated software and hardware ✦✦✦ Prepared & maintained documentation to reflect corporate standards ✦✦✦ Monitored all network systems and services to ensure availability using both automated tools and manual reviews, performing regular checks on system up time

Network Administrator at Streamline Automation

January 2008 - January 2010 | Calgary, AB

✦✦✦ Provided added value to company's network infrastructure by establishing a more secure file server ✦✦✦ Collaboratively worked with clients at remote sites with no supervision ✦✦✦ Performed scheduled processes such as data backup, archiving, storage, system monitoring and event log management, and file and print server management ✦✦✦ Successfully set up massive equipment and trained multiple international clients through verbal and written instructions ✦✦✦ Effectively resolved technical issues with regards to equipment configurations, and efficiently provides clients with future references ✦✦✦ Accurately documented all processes and procedures around new technologies and current technology enhancements

Technician, Installer at Dynamic Wireless

January 2008 - January 2009 | Calgary, AB

✦✦✦ Deployed and maintained long fiber-optic cables ✦✦✦ Installed TLAN (remote) equipment and co-axial cable ✦✦✦ Conducted testing on BIX cable ends and alarm systems for RTUs ✦✦✦ Terminated various cables including phone, CAT6, Ethernet, and serial cables

SAIT Polytechnic

2011 – 2011

Windows Server 2008 Certificate of Achievement

DeVry University

2005 – 2008

Bachelor of Science in Computer Engineering Technology

Collins College of Design and Technology

2003 – 2004

Associate in Occupational Studies in Computer Animation

Computer and server management, network administration, desktop support, information technology, software and hardware setup and troubleshooting